The Dark Side of Algorithm Bias in Decision-Making

Explore the hidden biases in algorithms shaping decisions in hiring, healthcare, and justice. Learn how flawed data and systemic issues create unfair outcomes, why it matters, and the steps we can take to build fairer, more ethical AI systems.

Adheesh Soni

11/28/20243 min read

The Dark Side of Algorithm Bias in Decision-Making

Introduction: When Algorithms Aren’t as Neutral as They Seem

I always thought algorithms were these perfect, unbiased entities—a logical solution to human error. They’re math-driven, right? So, how could they possibly make mistakes or hold biases? But the deeper I delved into machine learning, the more I realized just how flawed they could be.

One moment stood out for me: I read about a job application system that systematically rejected female candidates because it had been trained on historical hiring data from a male-dominated industry. It hit me hard—even machines can inherit our biases.

This blog dives into how algorithm bias arises, the surprising ways it affects our lives, and why we need to address it now.

1. How Does Algorithm Bias Happen?

At its core, algorithm bias stems from the data that algorithms are trained on. Machine learning systems rely on historical data to make predictions, but if that data is flawed, biased, or incomplete, the algorithm learns those biases too.

Relatable Example

Imagine training a facial recognition system primarily on images of light-skinned individuals. The result? The system struggles to accurately identify darker-skinned faces. In fact, studies have shown that some facial recognition systems have an error rate of 34% for darker-skinned women, compared to less than 1% for lighter-skinned men.

Key Causes of Bias

  • Historical Bias: Algorithms reflect patterns in historical data, including past discrimination.

  • Sampling Bias: The training data doesn’t adequately represent all groups.

  • Human Bias: Developers’ assumptions and decisions can inadvertently shape outcomes.

2. Real-Life Impacts: Beyond Just Bad Predictions

Algorithm bias doesn’t just lead to quirky errors; it can have serious consequences for real people.

Criminal Justice

Take predictive policing algorithms, for example. These tools analyze crime data to predict where crimes might occur. Sounds smart, right? But if the data includes over-policing in marginalized neighborhoods, the algorithm doubles down, perpetuating the cycle of bias.

Healthcare

I was shocked to learn that a healthcare algorithm used in the U.S. systematically underestimated the healthcare needs of Black patients. Why? It used healthcare costs as a proxy for need, ignoring the systemic barriers that prevent some communities from accessing care.

Hiring

The infamous case of Amazon’s AI hiring tool stands out. Trained on resumes from male-dominated fields, the algorithm began penalizing resumes with words like “women’s” (e.g., “women’s chess club captain”).

Supporting Data

According to the AI Now Institute, biased algorithms disproportionately harm women, minorities, and underrepresented groups, often amplifying existing inequalities.

3. Why Should We Care?

In my opinion, algorithm bias is more than just a technical glitch—it’s a societal issue. These systems are becoming increasingly embedded in our lives, influencing decisions about jobs, loans, healthcare, and even freedom.

Relatable Thought

I used to think, It’s just tech; it’ll get better over time. But now, I believe we can’t wait for algorithms to fix themselves. These are human-made systems, and it’s our responsibility to make them fair.

4. What Can Be Done to Fix It?

While the problem of bias feels massive, there are steps we can take to address it:

Diverse Data

Ensure training datasets represent a wide range of demographics and experiences. For example, efforts to improve facial recognition systems by including more diverse datasets have already reduced error rates.

Transparency

Push for explainable AI—algorithms that show how they arrived at their decisions. This can help identify and address biased patterns.

Accountability

Companies and developers must be held accountable for the impact of their algorithms. Policies like Europe’s AI Act aim to regulate high-risk AI systems.

Conclusion: A Call for Conscious AI Development

What I’ve learned is that algorithms are only as good as the people who create and train them. They’re not these magical, impartial entities we often think they are—they’re mirrors reflecting our world, flaws and all.

So, what’s next? We need more conversations about bias in technology and more people—developers, policymakers, and everyday users—working together to build fairer systems.

And if you’re reading this, I hope you’ll start asking questions the next time you interact with an algorithm. After all, understanding is the first step to change.